Create a warm, inclusive experience for customers on the floor and fitting rooms.
Coach Sales Associates in real time and maintain a positive environment.
Lead floor pulse using real-time data to coach on the fly.
Listen to customers' needs and guide to Knix products, including bra fittings.
Stay knowledgeable on product assortment and share expertise.
Navigate difficult interactions and de-escalate calmly.

🎯 Requirements

2+ years in apparel or lifestyle retail preferred.
Proven experience in a lead or senior role.
Lead, coach, and motivate a team for results.
Use KPIs and insights for real-time decisions.
Resolve conflicts calmly with team and customers.

🎁 Benefits

Competitive pay with monthly bonus.
Product discount up to 50%.
Health benefits from day one, mental health support.
Parental leave top-up up to 80%.
Inclusive, diverse workplace culture.
Regular awards and opportunities for growth.

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