Related skills
coaching customer experience staff training sales leadership kpisπ Description
- Create an inclusive, uplifting in-store experience.
- Coach and develop Sales Associates in real time.
- Use real-time KPIs to coach the floor and optimize sales.
- Guide customers to Knix products, including bra fittings.
- Stay knowledgeable on our product assortment and expertise.
- De-escalate challenging interactions calmly and constructively.
π― Requirements
- 2+ years in apparel or lifestyle retail (preferred).
- Proven lead or senior role experience.
- Ability to lead, coach and motivate a team to drive results.
- Use KPIs and sales insights for real-time decisions.
- Resourceful and proactive; able to resolve conflicts calmly.
- Part-time and full-time permanent positions available.
π Benefits
- Competitive pay with base salary plus monthly bonus
- Product discount up to 50%
- Health benefits from day one; mental health resources
- Parental leave top-up up to 80% of salary
- Inclusive, diverse, welcoming workplace culture
- Regular awards and opportunities for career growth
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