Guide merchants through onboarding, collaborating with them and internal teams.
Onboard new merchants, teaching them about our products and features.
Create plans to grow merchants' businesses, boost satisfaction, and expand partnerships.
Build and maintain strong partner relationships via meetings and ongoing communication.
Manage day-to-day merchant interactions and hold regular business review meetings.
Monitor merchant satisfaction and implement retention measures.

🎯 Requirements

1-3 years of experience; internships or past sales/account management roles a plus.
Customer-oriented with ability to build strong relationships with merchants.
Strategic thinker with strong project management skills.
Strong analytics skills.
Exceptional communication skills.
Excellent written and spoken English.

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