Key Account Performance Manager, Home Services Specialist
Related skills
account management data analysis dsp programmatic multichannel📋 Description
- Serve as the primary post-sale client contact to drive retention and satisfaction.
- Lead strategic direction of client campaigns for growth and outcomes.
- Coordinate with clients and internal teams to align goals, deliverables, and timelines.
- Identify upsell opportunities to drive added value and incremental investment.
- Conduct regular performance reviews with insights tied to KPIs.
- Uphold high professional and ethical standards in all activities.
🎯 Requirements
- Experience in digital media or strategic accounts; familiar with paid search, paid social, programmatic, or multichannel campaigns
- Home Services experience strongly preferred (HVAC, plumbing, roofing, electrical, etc.)
- Ability to interpret performance data and translate findings into actionable insights
- Strong relationship-building and communication skills
- Highly organized; able to manage multiple accounts simultaneously
- Proactive mindset with enthusiasm for helping clients grow
🎁 Benefits
- Competitive salary with commission on go-live revenue
- 3 weeks of PTO plus 9 holidays
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Casual, high-energy work environment
- Upward mobility; company laptop provided
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