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crm account management salesforce microsoft office contract negotiationπ Description
- Generate new business opportunities and grow revenue via calls and emails.
- Retain accounts and upsell products and services to hit goals.
- Meet KPIs including calls, meetings, and call quality guidelines.
- Demonstrate knowledge of all Cision products and services across lines.
- Collaborate with divisions to develop integrated packages and solutions.
- Negotiate contracts to increase revenue amid competitive situations.
π― Requirements
- Hybrid work from Albuquerque, NM or Cleveland, OH office.
- Bachelor's Degree required.
- 0-1 year of sales experience preferred.
- Familiarity with CRM systems (Salesforce.com) and MS Office.
- Excellent customer service, multitasking, and attention to detail.
- Strong interpersonal and communication skills; IDP focused.
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