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crm data analysis salesforce excel pos📋 Description
- Serve as primary contact for key clients; build long-term relationships.
- Demonstrate POS capabilities and tailor solutions to client needs.
- Identify upsell opportunities and expand product adoption.
- Onboard new stores and support go-live for smooth deployment.
- Deliver client training and ongoing guidance on features.
- Coordinate with Product/Engineering/Support to act on feedback.
🎯 Requirements
- 2+ years in customer success management.
- Bilingual in English and Mandarin.
- CRM experience (Salesforce) and data analysis.
- Advanced Excel and PowerPoint skills.
- Familiar with POS systems and retail workflows.
- Strong communication and problem-solving abilities.
🎁 Benefits
- A fair compensation package
- Medical, dental, and vision insurance
- 401(k)
- Company holidays
- Paid Parental Leave
- Flexible PTO
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