Associate Email Deliverability Analyst

Founded in 2010, and Headquartered in Newport Beach, California, Kajabi is the leading creator commerce platform, helping creators turn their knowledge, experience, and expertise into sustainable online businesses. With Kajabi's integrated platform, creators have a single ecosystem to build and market their digital products, including online courses, communities, live coaching, and more. Tens of thousands of creators and entrepreneurs rely on Kajabi as the backbone of their business and have collectively earned over $10 billion from more than 85 million customers. Learn more atkajabi.com.

Associate Email Deliverability Analyst

The Associate Email Deliverability Analyst will provide world-class strategic deliverability services to our Heroes. The Associate Analyst positively impacts the email programs of Heroes by giving specific recommendations and advice to optimize delivery, inbox placement and engagement. They will use cross-functional relationships with stakeholders to foster continuous improvements to Kajabi email deliverability. The role will report to our Engineering Manager, Email Deliverability and Account Compliance.

The Impact you will make

• Research and solve delivery and deliverability challenges for Heroes.
• Research and assist Heroes with blocklists, spam traps, and issues with ISPs.
• Help Heroes produce schedules for email warmup and monitor their progress.
• Monitor Hero email metrics and help improve their sending reputations.

Attributes for Success

• 1+ years experience in a customer-facing team
• Likes the “hands-on” aspect of researching and diagnosing deliverability issues by querying datasets, examining 3rd party insights, and running experiments
• Familiarity with 3rd party email deliverability tools (Mailgun, MXToolbox, etc.)
• A basic understanding of authentication protocols (SPF, DKIM, DMARC)
• An understanding of global privacy and anti-spam laws (GDPR, CASL, CAN-SPAM etc.)
• Strong empathy for Heroes and passion for revenue and growth

Kajabi Team Benefits Package

• HMO Paid 100% by Kajabi
• Mental healthcare coverage
• Company-issued device
• Team appreciation fund

How To Apply

Sound like a good fit for you? Click apply, below!

Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.