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Kafene

Revenue Operations Associate

Fully Remote Operations
Added
14 days ago
Location
Type
Full time
Salary
$65K - $80K

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Related skills

reporting crm hubspot google sheets excel

Kafene is a leading point-of-sale financing partner that helps retailers offer flexible lease-to-own options to both prime and non-prime customers. Using AI and machine learning with 20,000+ data inputs, we enable merchants to expand their customer base for furniture, appliances, electronics, tires, and other durable goods. With over $400 million in sales since inception, we're rapidly growing our team.

We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 170 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide.Last year, we were recognized as one ofBuilt In's Startups to WatchandForbes' Best Startup Employers.

Kafene is looking for a motivated and detail-oriented

Revenue Operations Associate to support our growing team in the lease-to-own industry. This role is ideal for someone early in their career who wants to build expertise in CRM administration and revenue operations. You will help maintain our HubSpot system, support sales and account management teams with data and reporting, and ensure smooth processes across the merchant lifecycle.

HubSpot Administration (Support & Maintenance)

  • Assist with day-to-day HubSpot CRM management, including updating records, maintaining pipelines, and ensuring data accuracy.
  • Support the creation and maintenance of properties, lists, workflows, pipelines, and dashboards.
  • Monitor recurring reports and dashboards for sales, marketing, and operations leadership.
  • Manage integrations between HubSpot and third-party systems.
  • Provide basic training and user support and documentation for sales and account management teams.
  • Additional responsibilities as assigned.

    • Revenue Operations (Execution & Coordination)

  • Service as first point of contact of sales & account management team members in slack support channels to troubleshoot and resolve requests.
  • Support internal sales and account management new hire onboarding tasks.
  • Monitor and execute inbound lead routing of qualified leads to the sales team.
  • Assist in tracking key revenue metrics such as pipeline health, lead conversion, and customer retention.
  • Monitor recurring reports and dashboards for sales, marketing, and operations leadership.
  • Support revenue forecasting and pipeline management by ensuring clean and up-to-date CRM data.
  • Document processes and identify opportunities to improve efficiency.
  • Collaborate with cross-functional teams to support the merchant onboarding + training process as needed.
  • Provide administrative support in maintaining accuracy across systems on Merchant Incentive Programs, and other projects.
  • Processing of weekly + monthly spiffs via Tremendous Platform.
  • Additional responsibility as assigned.

    • Who You Are

  • 2–4 years of experience in HubSpot CRM, sales/marketing operations, or business operations (entry-level experience welcome with a curious mind + desire to learn).
  • Familiarity with HubSpot CRM, Marketing, or Sales Hub (certifications a plus).
  • Strong skills in Excel/Google Sheets; exposure to reporting or BI tools is a plus.
  • Detail-oriented and organized, with an interest in data accuracy and process improvement.
  • Strong communication skills and willingness to support multiple teams.
  • Interest in consumer finance, fintech, or lease-to-own industry is highly desirable.

    • Additional Information

    Kafene is an equal-opportunity employer.

    We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@kafene.comand let us know the nature of your request and contact information.

    Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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