Related skills
account management data analysis customer success sql tableau📋 Description
- Manage a strategic portfolio of UK merchants.
- Own sales and quality performance on European sites.
- Lead business reviews with sellers to plan strategies.
- Tailor solutions by gathering field feedback; lead cross-team projects.
- Leverage data to track performance, analyze trends, project growth.
- Drive cross-functional initiatives to grow the seller base.
🎯 Requirements
- Must-haves: Fluent English communication
- Must-haves: 1-2 years in customer success or account management
- Must-haves: Strong relationship and portfolio management
- Must-haves: Project management chops
- Must-haves: Ability to explain complex concepts in business/tech
- Must-haves: Resourceful and scrappy mindset
- Nice-to-haves: E-commerce or startup experience
- Nice-to-haves: SQL and/or Tableau experience, or willingness to learn
🎁 Benefits
- Hybrid schedule: 2 remote days per week, remote week quarterly, 3 flex days
- Career development and impact-driven work
- Employee Resource Groups and inclusion policies
- DEI initiatives and company values
- Interview accommodations if needed
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