Related skills
rest nice ccaas wfm genesyscloud📋 Description
- Deliver high-quality Genesys Cloud WFM deployments.
- Configure Genesys Cloud WFM components for customers.
- Collaborate with Presales, Solution Consultants, and CSMs.
- Onboard and configure new customers for go-live.
- Attend discovery workshops to understand requirements.
🎯 Requirements
- Genesys Cloud CCaaS experience
- 1-2 years CCaaS omnichannel config
- Genesys Cloud WFM configuration
- REST integration experience
- CXTranslate or CX tools experience
- Strong interpersonal and communication skills
🎁 Benefits
- Transformational growth environment in CX tech
- Work with Genesys Cloud and CXTranslate
- Genesys Gold partner and award-winning team
- Collaborative, customer-first culture
- National/international travel opportunities
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