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hubspot customer support saas intercom zendesk📋 Description
- Communicate with customers via email, chat, and video calls to resolve issues.
- Learn our product to help users find solutions and use key features.
- Collaborate with Product, Engineering, and CS to improve the platform.
- Build and update help center docs and FAQs for easier troubleshooting.
- Own customer issues and ensure full resolution, creating a great experience.
🎯 Requirements
- You're eager to start or transition into tech and help people solve problems.
- Clear English with confident communication (proficiency mandatory).
- Curious, proactive, and thrives in fast-paced, collaborative environments.
- Remains calm under pressure with persistence and creativity.
- Based in the Americas and able to work in US time zones.
- Plus: experience in customer-facing roles; familiarity with Zendesk, HubSpot, or Intercom.
🎁 Benefits
- Nice work environment
- Competitive Salary
- Health Insurance
- Stock Options
- Annual Company Trip in a secret location
- and more!
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