Related skills
ms office fintech grafana tableau excel📋 Description
- Monitor real-time payment traffic in shifts, handling alerts.
- Reroute traffic quickly per provider state and instructions.
- Ensure cashier setup quality across regions.
- Escalate drops and anomalies to providers and internal teams.
- Document changes on provider side and internal distribution.
- Announce critical changes in payment flow and closing shift reports.
🎯 Requirements
- Experience in the same role or Fintech/PSP, or quick learner.
- English at an intermediate level.
- Advanced Excel and MS Office skills.
- Understanding of online payments integrations, funnels and flows.
- Experience communicating with foreign customers/partners (written/spoken).
- Knowledge of payment and transactional systems; Grafana/Tableau a plus.
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