Related skills
okta windows jira google workspace macos📋 Description
- Provide IT support to UK staff; hybrid on-site 2-3 days/week.
- Manage IT tickets for account lockouts and device issues.
- Assist with hardware issuance, replacement and returns.
- Set up and maintain office IT devices and peripherals.
- Collaborate with IT Manager on upgrades and migrations.
- Help build relationships with vendors for service delivery.
🎯 Requirements
- 1+ year IT help desk/technical support experience.
- Strong knowledge of Google Workspace, macOS and Windows.
- Experience imaging and configuring hardware (Apple/Windows).
- Experience troubleshooting and user support (in person and remote).
- Nice to have: Jira or other ticketing systems.
- Nice to have: MDM platforms (Kandji, Jamf, Intune).
- Nice to have: SSO tools such as OKTA or OneLogin.
🎁 Benefits
- 25 Days Holiday + Bank Holidays
- Private health, dental and eye care
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Home office allowance
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