Provide first-line IT support via ticketing system or London Hub.
Triage complex issues and escalate as needed.
Onboard new joiners and set up hardware/software.
Offboard departing team members and remove access/hardware.
Maintain Notion knowledge base and internal docs.
Administer SaaS tools: Okta, Kandji, Freshservice, Google Workspace, Slack, Zoom, Notion.

🎯 Requirements

Able to work in IT team and independently to meet objectives.
Passionate about IT and security; deliver seamless user experience.
Curious about emerging tech, including AI; eager to learn.
Strong cross-functional communication across all levels.

🎁 Benefits

Work remotely or from Paddle hubs; flexible setup.
Unlimited holidays and 4 months paid family leave.
Annual learning fund and ongoing training.
Private healthcare and well-being initiatives.
Stock options and retirement plans.

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