Related skills
okta python google workspace macos jira assets📋 Description
- Provide timely tech support via ticketing, email, Slack, and walk-ins.
- Troubleshoot Google Workspace, Okta, MacOS, and MDM issues.
- Configure new employee devices (hardware setup and software install).
- Set up and support meeting room AV equipment.
- Develop and maintain technical documentation, knowledge bases, user manuals, and configs.
- Deliver user training on Google Workspace and MacOS.
🎯 Requirements
- Excellent communication and interpersonal skills.
- Logical problem-solving mindset and curiosity for troubleshooting.
- Familiarity with MacOS and Google Workspace; comfortable navigating them.
- IT support or customer service experience desirable.
- Ability to work independently and in a team.
- Will be a Plus: Jamf/MDM, Jira Service Management/Assets, scripting (Python/Bash).
🎁 Benefits
- Grow Together: personal and professional growth.
- Lead by Example: leadership matters and empowerment.
- Results-Driven: meaningful outcomes.
- We Are Well-Makers: contribute to healthier, happier wellbeing.
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