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saas renewals onboarding accountmanagement demos๐ Description
- Support onboarding and ensure a smooth DataGuard start.
- Manage customer accounts and regular touchpoints; document insights.
- Monitor product usage and identify adoption risks early.
- Prepare and join customer meetings, including demos and check-ins.
- Collaborate with Sales, Product, and Professional Services teams.
- Support contract renewals and internal handovers.
๐ฏ Requirements
- 1โ2 years in Customer Success, SaaS, or customer-facing roles.
- Strong German and English communication skills.
- Interest in SaaS, technology, or digital products.
- Customer-focused and service-oriented mindset.
- Good organization and time management skills.
- Willingness to learn and grow quickly.
๐ Benefits
- The freedom, trust, and tools to make an impact in a purpose-driven company.
- Flexible hours, choice of work location, and lifestyle-friendly benefits.
- Secure, future-focused role in a dynamic scale-up.
- Growth paths with accelerator programs, feedback, and training budget.
- Autonomy, rapid decision-making, flat hierarchy, collaborative culture.
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