Junior Customer Success Manager

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success relationship management saas apis cloud communications

πŸ“‹ Description

  • Build and maintain relationships with key stakeholders
  • Drive API adoption and customer value
  • Collaborate with support, product, and engineering
  • Support renewals and expansion opportunities
  • Deliver customer training and enablement
  • Collect feedback to influence product roadmap

🎯 Requirements

  • Fluent Bahasa and English
  • 2+ years in Customer Success or SaaS
  • Familiar with APIs and cloud communications
  • Customer-centric mindset and relationship building
  • Strong communication and problem-solving skills
  • Data-driven with usage analytics

🎁 Benefits

  • Work with cutting-edge cloud tech
  • Collaborate with a passionate team
  • Make a meaningful impact on customers
  • Career growth opportunities
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