Junior Customer Relations Executive

Added
15 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm financial services excel fx client servicing

๐Ÿ“‹ Description

  • Point of contact for corporate clients, providing daily operational and trading support
  • Service a portfolio of 300 clients trading online via the EBO platform
  • Act as ambassador for the product and service in customer-facing roles
  • Liaise across internal departments to resolve client issues
  • Manage enquiries across multiple platforms and currencies
  • Adapt in a fast-paced environment to meet deadlines

๐ŸŽฏ Requirements

  • Spanish fluency and professional English
  • Strong client servicing and communication skills
  • Ability to multitask and prioritise in busy workloads
  • Experience with Microsoft Excel
  • Interest in currency markets and FX knowledge
  • Comfortable liaising with multiple internal departments to resolve issues

๐ŸŽ Benefits

  • Career development and progression
  • Tools to develop client relationship skills
  • Opportunity to service your own book of clients
  • Support structure to help you succeed
  • Cutting-edge technology and tailor-made tools
  • Dynamic and supportive culture
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