Related skills
crm forecasting account management customer success salesforce๐ Description
- Renew customer subscriptions in assigned territory; notify, discuss changes, provide quotes.
- Manage cadence for renewal forecasts and projections.
- Drive renewals with Strategic Sales to preserve and improve contracts.
- Own renewal process with cross-functional teams to ensure on-time renewals.
- Identify upsell/cross-sell opportunities at renewal to grow accounts.
- Identify at-risk accounts and develop mitigation plans.
๐ฏ Requirements
- 5+ years in Sales, Customer Success or related field.
- Proven sales experience with strong negotiation and interpersonal skills.
- Quota carrying experience with SaaS retention/growth targets.
- Proven pipeline management and closing large enterprise SaaS renewals.
- Excellent time/process management with ability to handle multiple deadlines.
- Proficiency with MS Office and Salesforce CRM.
๐ Benefits
- Hybrid work model.
- Referral bonus 2000.
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