ITMS Support Specialist, Tier 1

Added
less than a minute ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

windows vmware intune mac connectwise

๐Ÿ“‹ Description

  • Deliver high-quality IT technical services to clients.
  • Provide on-site or remote troubleshooting and support for network technologies.
  • Assist with installations, migrations, and integrations.
  • Ensure customer satisfaction and quality in service delivery.
  • Contribute to process improvements and documentation.

๐ŸŽฏ Requirements

  • 3+ years as ITMS Support Specialist or IT Support Technician.
  • Troubleshoot, analyze, and configure VMware, Office 365, backups, desktops, Windows.
  • Experience with Microsoft, Mac, and virtual services.
  • Plan and execute hardware upgrades and patching.
  • Strong knowledge of network hardware, protocols, and internet standards.
  • 2+ years in a customer-facing MSP role.

๐ŸŽ Benefits

  • Full benefits package.
  • Medical, dental, and vision coverage.
  • 401K match.
  • 7 company holidays and generous PTO.
  • Travel to client sites up to 15% of the time.
  • Continuous training and professional development.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs โ†’