IT Support Specialist with 4+ years' experience in enterprise LAN/WAN/VPN/Wireless.
Tier II support, hardware/software troubleshooting, upgrades and imaging.
Local IT contact for a site; coordinate with global/remote teams.
Strong communication, problem solving, and ability to work independently.
Experience with Windows 11, Office365, Teams, Autopilot/SCCM, ServiceNow.
VPN connectivity experience and remote access tools (RDP/TeamViewer).

🎯 Requirements

4+ years in enterprise IT supporting LAN/WAN/Wireless for office and remote users.
Excellent customer service; able to work alone and with remote teams.
Degree in CS or IT desired (or equivalent experience).
CompTIA A+ or MCP certifications desired.
Hands-on with Windows 11, Office365, Teams, Autopilot/SCCM, ServiceNow.
Active Directory, Group Policy, and VPN tools experience.

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