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onboarding end-user support lifecycle management device management system setup📋 Description
- Serve as first point of contact for IT support issues
- Coordinate with seniors for complex resolutions
- Document solutions and share knowledge with end-users
- Execute laptop provisioning and configuration
- Manage hardware logistics and asset inventory
- Onboard new staff with account creation and setup
🎯 Requirements
- Enrolled in a Dutch university for the internship duration
- Strong verbal and written English communication
- Positive customer service with client empathy
- Willingness to learn and support where needed
- Basic technical skills and troubleshoot ability
- Knowledge or experience using Apple laptops
🎁 Benefits
- Create visible impact in a global organization
- Learning and development with mentorship
- Inclusive, diverse, queer-friendly culture
- Catavouchers and extra leave benefits
- €100 Catavoucher on joining; €50 on birthday
- Extra day off each year for personal pursuits
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