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Location
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Full time
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Related skills
slack okta zapier zoom google workspaceπ Description
- Own and manage the IT support queue in Jira Service Management
- Administer user accounts across Okta, Google Workspace, Slack, Zoom
- Onboarding and offboarding with security and UX focus
- Provide local IT support for LA and Phoenix offices
- Build automations with JSM, Okta Workflows, and iPaaS
- Create and maintain IT docs and knowledge base
π― Requirements
- Hands-on Okta administration (SSO, provisioning, groups)
- Google Workspace administration (user mgmt, Drive, security)
- Jira Service Management (or similar SLA management)
- Slack and Zoom administration
- Onboarding and offboarding processes, translate business needs into tech requirements
- Experience building automations with workflow tools (Okta Workflows, Zapier, Make)
π Benefits
- Remote-friendly, distributed team
- Global hub locations across US, UK, Germany, Ireland, Poland, Australia
- Equal Opportunity Employer
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