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account management hardware google workspace software end-user support📋 Description
- Resolve basic support tickets and fulfill common service requests
- Provide end-user hardware, software, and access support
- Set up and configure new user accounts, devices, and workstations
- Assist with the setup and repair of computer equipment
- Support IT team on enterprise applications and IT projects
- Help with mobile device management (MDM) under supervision
🎯 Requirements
- Degree in IT or related field (or equivalent practical experience)
- Strong interest in IT support and operations; eager to learn
- Basic knowledge of Google Workspace
- Ability to troubleshoot common technical problems and follow procedures
- Good communication skills — able to support non-technical users clearly
- Organized, proactive, and curious to explore new technologies
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