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slack ios zoom google workspace macosπ Description
- Learn and assist in providing customer service and technical support for our employees
- Shadow and support laptop deployment during onboarding and refresh cycles
- Participate in new hire orientations to learn policies and services
- Assist with general ticketing, account management, and basic troubleshooting under supervision
- Help maintain hardware and software inventory
- Contribute to documentation creation and maintenance
π― Requirements
- Pursuing or holding a degree in IT, Communications, or related field
- Passion for technology and eager to learn
- Love working in a team and helping people
- Basic understanding of computer hardware and software
- Familiarity with macOS, iOS, or other Apple devices is a plus
- Basic knowledge of Google Workspace or other SaaS applications is a plus
π Benefits
- Opportunities to work with teammates in-office and across the globe
- Intradepartmental mentor and buddy program
- In-person intern cohort and monthly company social events
- Inclusive culture and Community Guilds
- Relocation support and travel benefits
- Unlimited snacks and drinks; catered lunches
π Relocation support
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