Related skills
macos vpn itsm mfa sso📋 Description
- Endpoint support and troubleshooting for Windows and Mac
- Device deployment and lifecycle management with MDM tools
- Inventory and asset management; runbooks and audits
- Onboarding experience; AV setup and video conf configuration
- Documentation and knowledge sharing; cross-training
- Travel for site buildouts and after-hours on-call rotation
🎯 Requirements
- 2+ years in desktop/endpoint support; Tier 2 ownership
- Experience with ITSM platforms; SLAs and clear docs
- Windows 11 and macOS admin; endpoint security; Jamf & Intune
- Networking fundamentals; VPN; SSO/MFA troubleshooting
- Inventory management; organize data in spreadsheets
🎁 Benefits
- Year-end bonus and equity package
- Medical, dental, and vision coverage
- Flexible vacation policy
- Retirement plan with company match; pet discount plans
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