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windows google workspace macos vpn sso📋 Description
- Endpoint Support & Troubleshooting for Windows and Mac devices.
- Device deployment and lifecycle management using MDM tools (Intune, Jamf).
- Inventory and asset management; maintain asset records and audits.
- Onboarding for new hires; IT onboarding and AV setup for meetings.
- Documentation and knowledge sharing; update SOPs.
- On-call rotation and travel for site builds and field support.
🎯 Requirements
- 2+ years in technical desktop/endpoint support with Tier 2 ownership.
- Experience with ITSM ticketing, SLAs, change controls, and docs.
- Proficiency with Windows 11 and macOS, endpoint security, Jamf and Intune.
- Networking fundamentals, VPN, SSO/MFA troubleshooting.
- Inventory management exp; organize data in spreadsheets.
🎁 Benefits
- Full medical, dental, and vision coverage.
- Flexible vacation policy; work-life balance.
- Pet discount plans.
- 401(k) retirement plan with company match.
- Opportunity to work with sharp, motivated teammates solving hard problems.
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