Related skills
slack okta windows macos g-suite📋 Description
- Deliver exceptional customer service as the first contact for issue resolution.
- Manage, update, and dispatch tickets in the ticketing system.
- Onboard new employees end-to-end: accounts, equipment, and handoff.
- Install, configure, and maintain laptops, network devices, and printers.
- Track and manage hardware and software inventory.
- Review IT processes and automate tasks using AI-powered tools.
🎯 Requirements
- 3+ years IT support experience in a corporate environment.
- Proficiency in macOS and Windows.
- Ability to work independently and collaboratively.
- Experience with cloud-hosted solutions: G-Suite, Okta, ServiceNow, Slack, Atlassian.
- Experience with network solutions: Cisco, Meraki, HP.
- JAMF, Intune, Meraki device management.
🎁 Benefits
- Competitive pay based on work performed.
- Health coverage for you and your family.
- Flexible locations and schedules.
- Generous vacation days each year.
- Company matches donations up to $2000.
- Parental leave of at least 16 weeks.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!