Related skills
slack windows zoom google workspace macosπ Description
- Provide high-quality IT support to employees onsite and remote via Slack and ticketing.
- Lead onboarding and offboarding: device setup and user sessions.
- Be a friendly, trusted IT contact focused on service and responsiveness.
- Maintain onsite infrastructure, AV systems, and events support.
- Assist with office IT build-out: cabling, patches, installs, troubleshooting.
- Organize shipment, retrieval, and lifecycle management of user hardware.
π― Requirements
- Experience with 1st and 2nd line support.
- Experience in a modern cloud-first IT stack.
- Experience in macOS support.
- Strong English communication; Japanese or French a plus.
- Knowledge in MDM (Jamf).
- Knowledge in A/V support for meeting rooms.
π Benefits
- Equal opportunity employer.
- Collaborative, growth-focused culture.
- Global, fast-growing environment.
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