Related skills
google workspace ticketing intune📋 Description
- Providing IT support to users on-site and remotely
- Delivering level 2 support for escalated incidents
- Collaborating with IT teams abroad
- Escalating and tracking tickets to other teams
- Documenting resolutions and maintaining knowledge base
- Proposing automation and process improvements
🎯 Requirements
- Hold a BTS, BA (Hons), or equivalent IT degree
- 2+ years IT support experience
- Hands-on with Azure AD, Intune, and Google Workspace
- Network configuring/troubleshooting (Cisco Meraki)
- Fluent in English
🎁 Benefits
- Health insurance for you and your children
- 25 days paid vacation + up to 14 RTT
- Mental health and coaching services through Moka.care
- Work from abroad up to 10 days per year
- Lunch vouchers (Swile card) €8.50/day, Doctolib covers €4.50
- Public transport subsidy 50% reimbursement
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