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ms office dns windows 10 active directory exchange📋 Description
- Provide level 2 help desk support to staff.
- Answer staff questions on hardware/software.
- Document problems, resolutions, and activities for future reference.
- Analyze trends; implement preventative solutions.
- Maintain hardware/software inventory.
- Perform hardware and software installations.
🎯 Requirements
- Good interpersonal skills; clear communication with less technical staff.
- Proficiency with Windows 10/11, MS Office, Office 365, Exchange, AD, DNS.
- Experience with desktop hardware/software, OS, LAN connectivity.
- Office 365 integration is a plus; ability to learn new software.
- Microsoft certifications desired but not required.
- 3-5 years of professional IT experience.
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