IT Support Specialist

Added
17 days ago
Type
Full time
Salary
Salary not provided

Related skills

okta windows jira google workspace macos

๐Ÿ“‹ Description

  • Manage IT systems and AV infrastructure for all employees.
  • Ensure hardware/software performance and issue resolution.
  • Onboard and train users on hardware and software.
  • Track IT assets; manage access and security protocols.
  • Administer Google Workspace, Okta, Jamf, Intune, Jira, GitHub.
  • Design and support AV and video conferencing systems.

๐ŸŽฏ Requirements

  • Bachelor's degree in CS, IT, or related field.
  • 5+ years IT support (Mac and Windows).
  • Strong problem-solving and customer service.
  • Proficient with Google Workspace, Microsoft Intune, and Jamf.
  • Experience with Jira Service Manager, Zendesk, or ServiceNow.
  • Knowledge of hardware, software, networks; AV equipment.
  • IT asset management and access control experience.
  • IT audits and security practices.

๐ŸŽ Benefits

  • Competitive salary and benefits.
  • Training program with AI tools.
  • Inclusive, collaborative culture.
  • Growth opportunities.
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