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linux windows networking macos itil📋 Description
- Provide technical support to employees (1st line).
- Process requests via ticketing system, phone, or messaging tools.
- Diagnose and resolve issues related to PCs, software, and network connectivity.
- Configure and prepare workstations (PCs, laptops, peripherals).
- Install, configure, and update software.
- Onboard/offboard employees, including device provisioning and access setup.
🎯 Requirements
- Windows/macOS/Linux basics
- Microsoft 365 Admin Center basics
- Microsoft Intune Admin Center basics
- Networking fundamentals (TCP/IP, DNS, DHCP)
- Office hardware, ACS, CCTV experience
- ITIL/ITSM basics and Helpdesk experience
🎁 Benefits
- Flexible working hours
- Competitive compensation
- Complete hardware/software setup for work
- Open-door culture and transparent communication
- Health insurance, vacation, sick leave, holidays, paid parental leave
- Access to learning and development: workshops, webinars, training platform
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