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azure jira macos vpn office 365📋 Description
- Provide fast, friendly IT support to employees.
- Diagnose, repair, and maintain Windows 10/11 and Mac devices.
- Respond to tickets, calls, and Slack messages promptly.
- Assist with VPN, Wi-Fi, printers, VOIP, and account resets.
- Collaborate with IT to keep software up to date and secure.
🎯 Requirements
- 1-3 years in technology support or similar.
- Proficiency with Windows 10/11 and macOS.
- Experience with VPN, Wi‑Fi, and basic networking.
- Familiarity with Jira; Azure; and Microsoft Entra.
- Strong customer service and communication skills.
- Ability to multitask and manage multiple tickets.
🎁 Benefits
- 100% employer-paid medical, dental, and vision.
- Generous vacation and holiday policy.
- Monthly work-from-home stipend and equipment provided.
- Parental leave programs and family benefits.
- Language immersion programs with teammates across the globe.
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