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documentation windows inventory management mac service desk📋 Description
- Desktop administration on Windows and Mac OS
- Provide primary technical support via the Service Desk
- On-call support for critical issues; document solutions in the case system
- Escalation support for the Business Technology team via the service desk
- System security, performance, and availability improvements
- Hardware and software lifecycle management and inventory
🎯 Requirements
- Advanced desktop OS administration
- Excellent verbal and written communication
- Strong problem-solving and attention to detail
🎁 Benefits
- Health coverage
- EAP with free mental health support
- Life and disability insurance
- Employee Stock Purchase Program (ESPP)
- Retirement/pension plan
- Tuition reimbursement
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