System Administration: owner of core tools (JumpCloud, Google Workspace, M365, Slack, YouTrack).
Access Control: enforce least privilege and audit accounts.
First Response: manage IT tickets via YouTrack across the globe.
Incident Coordination: respond to outages and security events.
Endpoint Defense: manage SentinelOne; cover macOS/Windows.
Identity Lifecycle: onboard/offboard with zero-gap access.

🎯 Requirements

Hands-on user management experience.
Experience providing end-user IT support.
Strong troubleshooting and IT problem solving.
Professional English for global communications.
Experience with ticket systems; YouTrack a plus.
Positive, adaptable mindset with ownership.

🎁 Benefits

Impactful role at a social impact company (B Corp).
International team across 21 countries.
Development opportunities in a fast-paced scale-up.
Hybrid work: office, home, or abroad.
Health insurance and pension plans; extra leave options.

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