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22 minutes ago
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Full time
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Related skills

windows networking macos sccm database maintenance

📋 Description

  • Providing support for Mac/iOS and Windows/PC teams.
  • Providing IT assistance to end users.
  • Training end-users on hardware functionality and software.
  • Resolving assigned tickets promptly.
  • Monitoring hardware, software, and system performance.
  • Updating software and maintaining hardware and systems.

🎯 Requirements

  • Bachelor's degree in computer science, IT, or related field.
  • 3-5 years' IT support experience in Windows/Mac environments.
  • Strong technical support and problem resolution skills.
  • Extensive knowledge of hardware, software, and networks.
  • Experience with SCCM is highly desirable.
  • Proficient in handling help tickets.
  • Advanced knowledge of database maintenance and security.
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