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windows zendesk vpn intune jamf📋 Description
- Provide in-person IT support for Dublin users at the IT Lounge.
- Respond to requests via chat and ticketing systems.
- Troubleshoot Apple, Windows, and ChromeOS hardware/software.
- Build and deploy laptops using JAMF, Intune, and Workspace ONE.
- Support IT onboarding and welcome sessions.
- Manage user system access.
🎯 Requirements
- Experience in IT support roles with hardware troubleshooting on Apple, Windows, and Chromebooks.
- Basic AV and networking skills: video conferencing, WiFi, VPN.
- Experience in distributed teams with HQ outside your location.
- Experience with ticketing systems (Asana, Zendesk or similar).
- A positive, service-oriented attitude.
- Solid problem solving skills.
🎁 Benefits
- Mental health, wellness & fitness benefits.
- Career coaching & support.
- Inclusive family building benefits.
- Long-term savings or retirement plans.
- In-office culinary options to cater to dietary preferences.
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