Related skills
okta jira confluence ios google workspace📋 Description
- Act as first contact for hardware, software, apps, and network issues
- Troubleshoot incidents using available tools and best practices
- Escalate incidents to teams while retaining ownership
- Ensure requests are resolved within agreed service levels
- Maintain a security-first mindset in all support activities
- Assist in defining and improving IT operating procedures
🎯 Requirements
- Bachelor's degree in CS/IS or related field
- macOS (OSX) and iOS devices experience
- Google Workspace (Google Admin) experience
- Okta experience
- Atlassian Suite (Jira, Confluence) experience
- Networking fundamentals: DHCP, LAN/WAN, Active Directory, IPSec VPN, monitoring and security
🎁 Benefits
- Shape the future with the leading blockchain ecosystem
- Collaborate with world-class talent in a flat organization
- Tackle fast-paced projects with autonomy
- Career growth and continuous learning
- Competitive salary and benefits
- Work-from-home arrangement
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