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google workspace macos vpn sso intune📋 Description
- Serve as Tier 3 bridge for complex hardware/software issues.
- Lead site deployments, migrations, events, and conference room management.
- Audit and improve deployment runbooks, SOPs, and Knowledge Base.
- Coordinate with Systems Engineering for incident response and team capabilities.
- Oversee asset lifecycle from refresh to secure decommissioning.
- Deskside/remote support for O365, Google Workspace, VPN, SSO, and networking.
🎯 Requirements
- 4+ years in desktop support or IT ops; at least 1 year in lead/senior role.
- Expert Windows 11 and macOS administration, including firmware and endpoint security.
- Hands-on with Jamf, Intune, and ITSM (Freshservice).
- Strong networking fundamentals; VPN clients and MFA troubleshooting.
- Occasional travel between sites; limited out-of-state travel.
- Nice to have: CompTIA A+/Network+, ITIL, Jamf 200+, or equivalent.
🎁 Benefits
- Competitive year-end bonus and equity package.
- Medical, dental, and vision coverage.
- Flexible vacation policy; take time when needed.
- Pet discounts and 401(k) with company match.
- Work with sharp, motivated teammates on unique challenges.
- Growth opportunities in a dynamic, fast-paced team.
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