Install and maintain a wide range of computer hardware across multiple locations
Ensure our workspaces are stocked with IT consumables and kept well organized
Utilize an electronic ticketing system for tracking and escalating requests
Provide end-user support in a timely and professional manner
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Participate in team meetings and corporate activities

🎯 Requirements

Basic proficiency in troubleshooting Windows, Mac, and Linux
Foundational hardware installation, repair, and maintenance
Strong technical writing for clear, detailed documentation
Knowledge of Slack, Teams, SharePoint, and Microsoft Office
Experience with Jira/Confluence or similar PM/ticketing tools

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