Related skills
itil end-user support itsm active directory intune๐ Description
- Provide on-site or remote end-user support and troubleshoot issues
- Deploy, maintain, upgrade, and support client hardware, software, OS, and network
- Manage Windows OS, AD, Office 365, Intune config and admin, patching, file servers
- Maintain high user satisfaction with strong customer service
- IT asset management and other ad hoc duties as assigned
- Knowledge of ITSM or ITIL is a plus
๐ฏ Requirements
- Proficient in Windows OS, AD, and Office 365
- 2-3 years' experience, preferably in SI environment
- Strong problem-solving skills and positive attitude
- Good coordination/communication with internal and external customers
- Able to work independently; entry-level candidates welcome
- Living in East Singapore; okay with shift schedule and night shifts
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