Added
1 hour ago
Type
Full time
Salary
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Related skills

google workspace macos saml sso scim

πŸ“‹ Description

  • L1 escalations: intake, triage, resolution within SLAs.
  • Onboarding/offboarding: accounts, MDM enrollment, credential handoff, laptop setup.
  • Incident response: phishing, account compromise, malware containment.
  • Automation & integrations: scripts, APIs, Zapier/n8n to reduce manual work.
  • L1 mentoring & documentation: coaching, runbooks, checklists.
  • SaaS admin & IAM: Slack/Notion/Google Workspace/1Password; RBAC and access policies.

🎯 Requirements

  • 5 years in IT support, 3–5 years at L2/Sysadmin.
  • Strong troubleshooting and end-to-end ticket ownership.
  • macOS administration and end-user troubleshooting.
  • Strong Google Workspace admin skills (roles, logs, security).
  • Identity and access: RBAC, audits, SSO/SAML/SCIM onboarding.
  • Documentation: runbooks, checklists; mentor L1.

🎁 Benefits

  • Private Medical Insurance for the whole family
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: furniture and setup
  • English learning courses
  • Relevant professional education
  • Remote working
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