Related skills
google workspace macos saml sso scimπ Description
- L1 escalations: intake, triage, resolution within SLAs.
- Onboarding/offboarding: accounts, MDM enrollment, credential handoff, laptop setup.
- Incident response: phishing, account compromise, malware containment.
- Automation & integrations: scripts, APIs, Zapier/n8n to reduce manual work.
- L1 mentoring & documentation: coaching, runbooks, checklists.
- SaaS admin & IAM: Slack/Notion/Google Workspace/1Password; RBAC and access policies.
π― Requirements
- 5 years in IT support, 3β5 years at L2/Sysadmin.
- Strong troubleshooting and end-to-end ticket ownership.
- macOS administration and end-user troubleshooting.
- Strong Google Workspace admin skills (roles, logs, security).
- Identity and access: RBAC, audits, SSO/SAML/SCIM onboarding.
- Documentation: runbooks, checklists; mentor L1.
π Benefits
- Private Medical Insurance for the whole family
- 100% paid telemedicine plan
- Home Office Setup Assistance: furniture and setup
- English learning courses
- Relevant professional education
- Remote working
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