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windows macos microsoft 365 azure active directory intune📋 Description
- VIP support including live calls and event support.
- Lead automation with Power Automate to cut repetitive tasks.
- Escalation point for IC1/IC2; mentor staff.
- Own the upskilling roadmap; deliver global training.
🎯 Requirements
- 5+ years IT support/engineering with executive/VIP support.
- Automation with Power Automate; build flows.
- Map processes; deliver end-to-end workflow automation.
- Mentor engineers; lead growth initiatives.
- ITIL v4 Foundation preferred; partner with stakeholders.
- Troubleshoot Windows/macOS; VPN, LAN/WAN, Zoom, M365.
🎁 Benefits
- Remote-first culture; some roles may be hybrid.
- Inclusive culture with ERGs and wellbeing programs.
- Charity, volunteering, and sustainability initiatives.
- Global training and wellbeing webinars.
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