Related skills
windows zoom macos vpn google suite📋 Description
- Onsite and remote IT support for employees
- Resolve IT issues via desk-side, tickets, Slack, and email
- Troubleshoot Windows, macOS, VPN, email, Zoom, and access
- Maintain customer service and proactive communication
- Adapt to changing schedules and requirements
- Onboard new hires and assist with access provisioning
- Manage incidents and service requests via ITSM tools
🎯 Requirements
- 1-2+ years IT service desk experience
- 2+ years Mac and Windows support
- 2+ years SaaS-based access management
- 1+ years supporting video conferencing
- ITIL mindset and problem solving
- Proficient in Windows and Mac; Jamf and Intune
- Experience deploying Jamf Pro for macOS and iOS
🎁 Benefits
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection
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