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zoom google workspace macos vpn active directory📋 Description
- Location: Atlanta office; 5 days in-office.
- IT support for internal users: laptops, mobiles, printers.
- Ensure Zoom rooms and IP phones stay connected.
- Manage ticket lifecycle; document and resolve issues.
- Networking basics: VPNs, 802.1x, remote connectivity.
- FedRAMP security/compliance support: audits, asset records.
🎯 Requirements
- Bachelor's in IT/CS or equivalent; 2-5 years IT support.
- US Citizenship required.
- Windows 11, macOS, Google Workspace, Active Directory.
- 802.1x Wi-Fi, VPNs, Zoom, and Microsoft Remote Desktop.
- Proactive, fast-paced, customer-first mindset.
- Able to support 24x7x365 across time zones.
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