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azure aws windows jira macos📋 Description
- Work with the Corporate IT team to support end-users.
- Support remote access tech, devices, 2FA, wireless, and installs.
- Handle tickets in JIRA and track requests to SLA.
- Support MacOS and Windows end-users (60/40 split).
- Assist with conferencing tools (Polycom, Zoom) and mobile devices.
- Maintain Windows Server 2016/2019 (AD, DHCP, DNS) and basic networking.
🎯 Requirements
- 1-3 years of end-user IT support experience.
- Strong MacOS, Windows Active Directory, and Google Suite knowledge.
- Experience managing desktops, laptops, and enterprise networks.
- Mobile devices, VPNs, and Apple product experience desirable.
- Professional, service-oriented and clear communicator.
- Experience configuring video conferencing (Zoom) and equipment.
🎁 Benefits
- Impact patients by expanding affordable prescriptions.
- Join a fast-growing healthcare tech company.
- Collaborative, cross-functional teams.
- Equal opportunity employer; values diversity.
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