Related skills
security windows macos mdm📋 Description
- Provide Tier 1 and 2 IT support for company personnel
- Participate in an on-call rotation and perform initial alert checks
- Follow documented runbooks and escalate issues as needed
- Support macOS endpoints (primary) and basic Windows environments
- Troubleshoot connectivity (Wi-Fi, VPN, tethering) and remote desktops
- Act as the primary IT contact for the Katowice office
🎯 Requirements
- 3+ years of IT support or IT operations
- Strong macOS support experience; basic Windows knowledge
- Experience with MDM and endpoint security tools
- Experience participating in on-call or incident response rotations
- Comfortable working in a distributed, remote-first environment
- Strong communication skills in English and Polish
🎁 Benefits
- Remote-first within Poland with the option to collaborate from Katowice office
- Clear ownership and well-defined processes
- Opportunity to support a key and growing office location
- Collaborative, global IT team
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