Provide technical assistance for computer systems, hardware, and software.
Respond to queries in person, email, Slack, or tickets.
Provide in-person IT HelpDesk support for Stripe employees, contingent workers, and vendors.
Set up desks and audit peripherals.
Troubleshoot hardware (macOS, Chrome OS, iOS) and run diagnostics.
Maintain and update IT documentation and onboarding materials.

🎯 Requirements

2+ years of IT HelpDesk experience.
Strong knowledge of Apple systems and software.
Strong knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence.
Knowledge of Atlassian tools (JIRA, Confluence).
Understanding of script execution and troubleshooting (Ruby, Bash, Python).
Experience with imaging/endpoint tools (DEP, Munki, Chef, JSS).
Ability to manage and prioritize workload independently.
Empathetic, humble, and customer-service oriented.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot