Related skills
windows google workspace atlassian microsoft intune📋 Description
- Deliver top-tier IT support with a customer-first approach.
- Drive tech adoption; learn and support new tech.
- Oversee IT hardware lifecycle: procure, configure, deploy, track inventory.
- Execute remote troubleshooting; diagnose and guide users clearly.
- Collaborate and communicate: global team, proactive self-starter.
🎯 Requirements
- 8+ years in IT Support or Systems Administration.
- Windows & Endpoint Management; expertise in Windows and Microsoft Intune.
- Identity & Access Management for Cloud/SaaS apps.
- Hardware lifecycle management: procuring and managing inventory.
- Remote support mastery: remote troubleshooting and guiding users.
- Global English communication for global teams.
- Customer-centric mindset: empathetic, patient, top-tier support.
- Adaptability: quick to learn and adopt new technologies.
- Nice to Have: macOS support and JAMF desirable.
🎁 Benefits
- Subject to Megaport policies (may change).
- Family health insurance per policy.
- Motivated team of experts and rising talent.
- Recognition programs – Legend and Kudos Awards.
- Health & wellness programs and mental well-being support.
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